Why consider?
To be able to equip yourself better within an office environment administratively, be productive and familiarize yourself within the office. Quickly master the skills required in order to effectively and efficiently carry out tasks appointed to you. Be customer orientated and friendly.

Major topics covered in this course:

• Office machines ( calculators, shredders, photocopiers, printers, fax machine )
• Computer hardware ( office computers, input devices, output devices, storage devices, laptops, hand-held computers, maintaining your computer )
• Data security ( what is a crime?, threats from the outside, threats from the inside, software privacy, computer viruses )  
• Banking ( companies bank, deposit slips, writing out a cheque )
• Routine office documents ( petty cash vouchers, quotations, purchase orders, invoices, cash payments receipts, travel & entertainment records, staff loans )
• Communication ( listening, understanding & questioning, presentations & meetings, one way & two way conversation )
• Customer relations ( role of customer care, communicating with customers, solving customer problems )
• Your future at the company ( growing as the company grows, learn about the business, upgrading your skills )

Minimum class size: 10 participants 

Prerequisites: None required.